Proven IT Support that Drives Your Business Ahead
IT That Works
Support That Answers
Problems That Stay Fixed
We handle your tech, so that your team stays productive, your data stays secure, and you can finally stop babysitting your IT provider — with real results starting in just 30–45 days.

The IT Partner that Powers Michigan’s Top Organizations





The Real Problem Isn’t Tech
It’s Your IT Provider
It’s not that your business is too complicated or that tech is too hard — it’s that your IT provider isn’t doing what they said they would. You’ve asked for a plan and heard nothing back. Support tickets pile up, but nobody calls. They said you were secure… until the breach. And when the same problems keep coming back, you start to wonder if they’re even paying attention.
Finally, an IT Team That Actually Has Your Back!
We give you the support, strategy, and responsiveness your business deserves.
We deliver a clear IT roadmap, local live-answer support with no hold music, and solutions that actually stick. We answer the phone, own the problem, and keep you ahead of what’s next — not scrambling to catch up. You get a trusted IT provider who brings integrity, urgency, and a game plan.
The Nitty-Gritty
Core Capabilites
Managed Services
If you’re looking for a trusted partner to proactively lead your technology strategy and daily operations so you can focus on your business, Managed Services is right for you.
Cybersecurity
Critical business data lives on servers, personal devices, and in the cloud. If any of that sensitive data is compromised or maliciously breached, companies are more vulnerable to significant revenue loss and even catastrophic failure.
Technology Projects
Need help checking things off your IT to-do list? Whether it’s an e-mail or cloud migration, low voltage cabling, an infrastructure refresh, or installing cameras and door strikes, we’ve got you covered.
Cabling and Security products
Reliable and scalable structured cabling and security solutions designed to keep your business connected, protected, and future-ready—no matter how your needs evolve.
The Real Benefits
What You Really Get with GRIT
Your IT Just Works
No more babysitting your provider. We fix it. We prevent it. We answer the phone.
Time Back for Your Team
No more chasing down support or wasting hours on broken tech, which kills your productivity.
Peace of Mind Security
Training, security, and backups – all handled without the second-guessing.
You're Finally Ahead
With proactive roadmapping and fewer surprises, IT becomes a strategic advantage — not a problem.
The Real Problem Isn’t Tech
It’s Your IT Provider
Don't take our word for it!
"GRIT not only talks the talk but walks the walk, providing transparent communication, rapid response times, and a high level of professionalism." - Chuck Bowers
How We Get You There
From kickoff to confidence
The GRIT Path to Reliable IT
Discovery & Proposal
Before we begin, we’ll meet with you to assess your environment, build a tailored proposal, and finalize the agreement.
Sign-Up & Agreement
Once the agreement is signed, we’ll send a welcome email with key contacts and schedule your kickoff meeting.
Environment Assessment
We’ll perform a full audit of your systems, deploy our tools, and review licenses and cybersecurity posture.
Go-Live: Support Starts
Your Help Desk support officially begins, users can submit tickets, and SLAs and monitoring go into effect.
First Business Review
We hold a strategic meeting to assess your IT and cybersecurity, identify key risks, and deliver a roadmap to compliance and long-term success.
Continual Roadmaping
We regularly revisit your IT strategy, adjust your roadmap, and align tech planning with your evolving business goals.
Full-Service IT Support That Covers It All
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Full IT Management
We’ll handle all your IT support needs including managing your network infrastructure and tech support for your employees.
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Flat-Rate Billing
No surprises at the end of the month. We make budgeting IT support easy for you and your business.
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Peace of Mind
Rest easy knowing your network is under the care of IT support professionals.
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Friendly, Unlimited Support
Our team is ready to support you. We provide unlimited phone, remote access, and onsite IT support – no hidden costs!
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24/7 Proactive Maintenance and Monitoring
We use the latest technologies and strategies to fight off the bad guys, monitoring for all threats.
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IT Strategy Roadmap
We’ll ensure your organization’s systems are positioned to support current and future demand.
a business partnership with integrity
Matthew Smith
Champion Employment, Inc
“It’s rare to find a vendor whose invoice you’re pleased to pay. GRIT is that rare exception. They are not just a service provider; they’re an integral part of our operational success. Our only issue is that we wish we partnered with them sooner. Truly the best people to work with.”
Nichole Wanamaker
Safety Engineering Labs
“My experience with GRIT has been well worth my investment. They are reliable, trustworthy, and work for our best interests as much as their own. IT can feel overwhelming, but GRIT has always made it easy to work with them. We know our data is secure and our systems are supported.”
Monica Blackwell
Recycled Fiber Solutions
“Grit has been a complete asset to our Company, everyone is so knowledgeable and are able to help us right away with any of our questions. Whether it be over the phone or in the office, they are very professional and patient. We look forward to a long and wonderful partnership with them.”
Data Secured Always
Fifteen Years. Zero Downtime. Total Trust.
This testing lab trusted our IT solutions to protect its critical data and keep operations running. The result? Fifteen years with zero downtime.
FAQs
Everything you wanted to know — and then some.
We provide full-service IT support, including:
• Managed IT Services
• Technology & Infrastructure Projects
• Structured Cabling & Network Design
• Cybersecurity & Compliance Services
• Hardware Procurement & Lifecycle Management
• VoIP & Communications Solutions
Most clients begin seeing measurable improvements in uptime, security posture, and team productivity within the first 30–45 days of onboarding.
We offer predictable flat-rate pricing with no surprise fees. Your monthly rate covers unlimited support, proactive maintenance, security services, and strategic consulting — tailored to your environment and goals.
Yes. We assist companies with industry-specific compliance frameworks by offering assessments, documentation, system hardening, and continuous monitoring to stay audit-ready.
Our team monitors your systems around the clock — identifying issues before they become problems, responding to tickets quickly, and keeping your business online and protected.
We use a layered defense approach: MDR (Managed Detection & Response), employee cybersecurity training, endpoint protection, email security, and regular vulnerability assessments to reduce risk.
Yes! While we’re headquartered in Michigan, we work with clients across the United States. Our remote management tools, secure cloud platforms, and U.S.-based support team allow us to deliver top-tier IT services no matter where your business is located.
Absolutely. From planning and cabling to configuring your network and getting everything online, our projects team handles IT builds and upgrades from start to finish.