Managed IT

Have a solution in place before the technology breaks

When something goes wrong with your IT, everything grinds to a halt.

With a standard break/fix service contract, something has to break before your provider can fix it. That equation seems to make sense – but it could easily result in hours of downtime. But what if you could keep your IT from breaking in the first place?

With managed services from
GRIT Technologies, you can expect:

Live Support

From 7:00 am – 5:00 pm, Monday through Friday, all calls are answered by a technical support person

Less Downtime

We identify and fix issues before they become problems

Predictable Budgeting

All-inclusive, all-you-can-use, flat-rate IT services

Peace of Mind

Your systems are monitored 24 hours a day, 7 days a week, 365 days a year

Fewer Disruptions

We provide most services remotely or overnight

Managed services from GRIT Technologies provide you with more reliable performance and predictable expenses. This means increasing the value of the technology you've already invested in, while reducing the total cost of IT problems and the resulting downtime.

Want to take advantage of a breakthrough alternative to break/fix?

The Nitty-Gritty

Core Capabilites

COMPLETE MANAGED IT SERVICES

Our managed IT services provide the technology, scalability, and stability you need to run your business.

Information technology — it fuels nearly everything. Whether facilitating communication, creating efficiencies, or enabling innovation, IT supports small businesses and enterprises of all sizes.

Our mission is to transform the way companies do business. How? By helping organizations implement, utilize and manage the right technologies, at the right time, so they can reach their objectives.

We enable companies to realize their unique business vision and accomplish more. Learn what makes us different.

What are your top IT needs?

Unlimited Remote Support & On-site Services
Infrastructure & Device Management
Network Security & Risk Mitigation
Business Continuity & Disaster Recovery
IT Consulting & Roadmapping / Virtual CIO

WHY CHOOSE GRIT TECHNOLOGIES?

Our comprehensive managed IT services include solutions typically available only as “add‐on” services by other Managed Services Providers. And we do so with pricing that scales with your company.

Strategic

As your strategic partner, our top priority is helping your business achieve its goals. We understand that no two businesses are alike, so we’ll consult with you to understand your business technology requirements, then evaluate and recommend the best technology to get you there.

Flexible

GRIT Technologies works in partnership with clients of all shapes and sizes. We provide pragmatic, cost-effective outsourcing solutions that are customized around your business. Our comprehensive managed IT services offer simple, predictable, flat-rate pricing that scales with your company.

Proactive

Gain peace of mind knowing your technology systems are monitored 24/7. GRIT uses industry-leading IT best practices to quickly identify and resolve issues before you know they even exist. Less downtime and fewer disruptions means you can focus on what matters most: running your business.

Innovative

GRIT partners with industry-leading technology organizations to create our proprietary solution stack to give your business the operational efficiency needed to propel your organization forward. As your business grows, so too will your technology needs. GRIT has the experience, relationships, and expertise needed to anticipate and adapt quickly to changing needs. BUSINESS IT SOLUTIONS THAT TRANSFORM GRIT Technologies provides simple, secure, and reliable Michigan-based managed IT support services to businesses large and small from Detroit to Grand Rapids and beyond. Our dedicated team of experts have the knowledge and skill sets required to propel your business forward.

Live Answer Help Desk & Remote Support
Unlimited On-Site Support
Infrastructure & Device Management
Microsoft 365 Management
Cloud Solution / SaaS Application Management
24/7 Network Monitoring
Firewall Management
Remote Access Management
Zero Hour Antivirus / Malware
Infrastructure AI & Machine Learning
Email Security & Web Filtering
Patch Management & Application Updates
Backup & Disaster Recovery
Cybersecurity Awareness Training
Dark Web Monitoring
Account Management / Virtual VCIO
Life Cycle Management
Vendor & Procurement Management

A Managed Service Provider like GRIT is more than just a vendor. We’re a relationship-based, long-term IT solution for your business. A partner. Consider our team an extension of yours. Our priority is the uptime of your business- it’s our job to keep you up and running productively.

What Are the 3 Signs That You Need Better IT Management?

You can't work.

Whether it’s a slow server that won’t let you access shared company files or a buggy email client that leaves you unsure whether your messages are actually being sent, when your computers aren’t working, you’re not working.

You’re paying for short-term fixes.

Poorly maintained computers often need quick fixes, handled by local support shops for one-time fees. The problem is that while the hardware may work when you get it back from them, there’s no guarantee it’ll last. That means there’s no way of knowing how quickly you’ll have to go back to that same shop and pay for it to get fixed again.

Your customers are unhappy.

If you can’t work as quickly or as effectively as you should, it’s only a matter of time before that affects your customers’ experience. And there’s nothing worse than having to face an angry customer and tell them that it’s because your computers aren’t working right. Put simply? The hallmark of bad IT is downtime. While the cause may vary, the effect is simple – wasted seconds and minutes quickly add up to hours. In the end, that’s countless hours – or in even worse cases, days – that staff members are sitting around, getting more and more frustrated waiting for their tech to keep up with how quickly they’re trying to work.

With managed services from GRIT Technologies, you can expect:

Live Support – From 7:00 am – 5:00 pm Monday through Friday, calls are answered by our technical support staff
Peace of mind – your systems are monitored 24 hours a day, 7 days a week, 365 days a year
Less downtime – we identify and fix issues before they become problems
Fewer disruptions – we provide most services remotely or overnight
Predictable budgeting -all-inclusive, all-you-can-use, flat-rate IT services

Managed services from GRIT Technologies provide you with more reliable performance and predictable expenses. This means increasing the value of the technology you’ve already invested in, while reducing the total cost of IT problems and the resulting downtime.

Metro Detroit: 586-286-8324

Grand Rapids: 616-251-1117