Induction Services Inc

Induction Services, a full-service supplier of induction heat treatment to a variety of industries, knew they needed to update their outdated technology infrastructure. They also needed a reliable partner to maintain their environment and provide support for them on an ongoing basis.

They approached us to do a full assessment and determine what needed to be done to bring their system up to date in a manner that would serve them and their clients. During the sales process, we went onsite to analyze their existing environment, ask questions their business, what software they use and how they use it, to get a solid understanding of what they needed their technology to enable them to do.

We provided them with a proposal for a complete infrastructure overhaul to include a new firewall, cabling, switches, PCs, and migration of their e-mail to the Microsoft 365 platform.

To minimize the impact to their operation, we completed the entire project over the course of a weekend.  To ensure there were no problems, we had project engineers onsite Monday morning to provide any support needed, allowing them to be up and running without interruption.

Offering true ownership and responsibility through much greater breadth and depth of IT management, client IT support goes far beyond traditional Managed Service Provider (MSP) capabilities. GRIT enables clients to truly succeed and grow their business with their technology working for them, not against them.